Frequently Asked Questions

Why should I use 16bugs instead of another solution?
What are the requirements to use 16bugs?
Can I install 16bugs on my server?
Why isn't 16bugs available in my language?
I have a problem logging in to my 16bugs account. What should I do?
I think I've just found a bug! What should I do?

Account & Billing

Which plans are available? and how much are them?
I have an open source project, can I have a discount?
How can I upgrade/downgrade my account without loosing any of my data?
How can I change my password?
I forgot my password, what should I do?
Is it possible to try 16bugs before I buy it?
I signed-up to join an existing company, can I join other companies or create a new company, too, with that same account?

Some more

Who designed those beautiful icons?